For US buyers

Sourcing packaging from Vietnam, step by step

Send us your list in English. We reply within one business day with a quotation and the questions we need answered to ship your order.

Why source from Vietnam and DHP

We keep this short and factual. Ask us for anything you need to verify.
  • Connected to US trade lanes

    Southern Vietnam's container ports, such as Cat Lai and Cai Mep–Thi Vai, have regular ocean services to the United States.

  • Based in Ho Chi Minh City

    DHP EMS Co., Ltd has a head office and a showroom in Ho Chi Minh City, both listed on our contact page.

  • Packaging and tools from one supplier

    Strapping, stretch film, edge boards, pallets and packaging machines, plus genuine tools from Stanley, DeWalt, Makita and Bosch.

  • Quotation-based, no surprises

    Every order is quoted for your quantities, specifications and trade terms, so you see the full offer before you commit.

Aerial view of a container terminal with gantry cranes by the sea
Southern Vietnam's container ports connect to US trade lanes.

For US buyers

How ordering works

Six steps from your first message to the goods leaving port.
  1. Step 1

    Inquiry

    Send your product list, quantities, specifications and destination, using the quote list or email.

  2. Step 2

    Quotation

    We reply within one business day with a quotation or the questions we need answered to prepare one.

  3. Step 3

    Sample

    On request

    Samples can be arranged on request so you can test fit and performance before ordering.

  4. Step 4

    Order confirmation

    We confirm specifications, quantities, trade terms, payment terms and the shipping schedule in writing.

  5. Step 5

    Production & export packing

    Goods are prepared, then palletised, strapped and wrapped for ocean freight.

  6. Step 6

    Shipping & documents

    The goods are handed over under the agreed trade term, and the shipping documents are sent to you.

Trade terms and documents — available on request

These are the terms and documents US buyers usually ask for. Each one is available on request; please confirm with our sales team for your order.

Incoterms

  • On request

    EXW

    Ex Works — you collect the goods from our premises.

    Available on request — confirm with our sales team

  • On request

    FOB

    Free On Board — loaded on the vessel at the port of loading in Vietnam.

    Available on request — confirm with our sales team

  • On request

    CIF

    Cost, Insurance and Freight — ocean freight and insurance to the destination port.

    Available on request — confirm with our sales team

Documents

  • On request

    Commercial invoice

    Itemised invoice for customs clearance.

    Available on request — confirm with our sales team

  • On request

    Packing list

    Contents, weights and dimensions per pallet or package.

    Available on request — confirm with our sales team

  • On request

    Bill of lading

    Issued by the carrier or forwarder for ocean shipments.

    Available on request — confirm with our sales team

  • On request

    Certificate of origin

    Confirms the country of origin of the goods.

    Available on request — confirm with our sales team

Nothing in this section is a fixed offer. Tell us your destination and quantities, and our sales team will confirm the terms and documents for your order in writing.

Ask our sales team

Packing for ocean freight

An ocean shipment is handled several times and spends weeks in a humid container. This is how export loads are usually prepared.

Communication

  • English

    Write to us in English by email or through the quote list; we answer in English.

  • Within one business day

    We reply to every inquiry within one business day (Vietnam time, UTC+7).

  • More ways to reach us

    Besides email, you can reach our sales team by phone, Zalo or Facebook Messenger; details are on the contact page.

Contact details

Questions from US buyers

Can't find your question? Write to us in English and we reply within one business day.
What is the minimum order?

It depends on the product and how it ships. Tell us your quantities and we will confirm the minimum for your order in the quotation.

How long does an order take?

Lead time depends on the products, quantities and vessel schedule. We give you a confirmed schedule with the quotation or order confirmation.

Which trade terms and payment terms do you offer?

Common Incoterms such as EXW, FOB and CIF, and the payment terms, are available on request. Please confirm them with our sales team for your order.

Can I order power tools for use in the US?

Ask us first. Corded tools sold in Vietnam are usually built for 220–240 V, while US outlets supply 120 V, so check the voltage and plug for every corded tool before ordering.

Ready to send your list?

Add products to your quote list or email us. We reply within one business day.